University of South Africa Unisa Contact Details
Specific contact details for student assistance and service
IMPORTANT:
- Please check the list carefully and send an enquiry to one e-mail address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response.
- Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.
General resources: Websites, and general SMS and e-mail enquiries – Unisa Contact Details
A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:
- All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
- Unisa website (http://www.unisa.ac.za and http://mobi.unisa.ac.za)
- Students can access their own information via the myUnisa website or mobi site.
Students may send an SMS to 32695 for more information on how to contact Unisa via SMS. The sender will receive an auto response SMS with the various SMS options. The cost per SMS is R1,00. Students can also fax their enquiries to 012 429 4150. Thereafter the enquiry will be distributed to and processed by the relevant department.
Information Services – Unisa Contact Details
| Type of enquiry | Telephone | |
|---|---|---|
| Student misdirected enquiries and FAQs | infoservices@unisa.ac.za | 012 429 3111 |
myUnisa & myLife
| Type of enquiry | Telephone | SMS | |
|---|---|---|---|
| myUnisa myLife |
myUnisaHelp@unisa.ac.za myLifeHelp@unisa.ac.za |
011 471 2256 | 43582 |
Student Admissions and Registrations – Unisa Contact Details
| Type of enquiry | Telephone | SMS | |
|---|---|---|---|
| General Applications and Registration queries | study-info@unisa.ac.za | 012 441 5888 | 43578 |
| Applications | applications@unisa.ac.za | 012 429 4016 | |
| Undergraduate admission | ame@unisa.ac.za | ||
| College of Accounting Sciences | Undergraduate: econ@unisa.ac.za Postgraduate: econ-postgraduate@unisa.ac.za CTA: Econ-CTA@unisa.ac.za Honours: econhons@unisa.ac.za BTech: econtech@unisa.ac.za |
012 441 5700 | |
| College of Economic and Management Science | Undergraduate: econ@unisa.ac.za Honours: econhons@unisa.ac.za BTech: econtech@unisa.ac.za |
012 441 5700 | |
| College of Education | Undergraduate: educare@unisa.ac.za | 012 441 5583 | |
| College of Human Sciences | Undergraduate: artes@unisa.ac.za Honours: post-artes@unisa.ac.za |
012 441 5701 | |
| College of Law | jus@unisa.ac.za | 012 441 5703 | |
| College of Science, Engineering & Technology AND College of Agriculture & Environmental Sciences |
Undergraduate: scientia@unisa.ac.za Honours: post-scientia@unisa.ac.za Tech: scientiat@unisa.ac.za |
012 441 5704 | |
| Licensees | licensee@unisa.ac.za | 012 441 5705 | |
| International students | international@unisa.ac.za | 012 441 5705 | |
| Master’s and doctoral qualifications | mandd@unisa.ac.za | 012 441 5702 | |
| Exemptions and RPL | adhoccredits@unisa.ac.za | 012 441 5706 | |
| Access and Matriculation exemption | ame@unisa.ac.za | 012 441 5457 | |
| Re-admissions | study-info@unisa.ac.za | 012 441 5888 |
Student Assessment Administration – Unisa Contact Details
| Type of enquiry | SMS | |
|---|---|---|
| General assignment enquiries | assign@unisa.ac.za | 43584 |
| Student enquiries in respect of examination venues and examination invigilators | invigilationandexamvenues@unisa.ac.za | 43584 |
Assignment Administration – Unisa Contact Details
| Type of enquiry | Telephone | |
|---|---|---|
| General assignment enquiries | assign@unisa.ac.za | 012 429 2873 |
| 012 429 3710 | ||
| 012 429 3958 | ||
| 011 471 3170 | ||
| 011 471 2764 |
Examination Administration
Finance, Student Funding, Eduloan, Study Material, Corporate Communciation & Marketing
| Name | Type of enquiry | Telephone | |
|---|---|---|---|
| Finance | |||
| Mr M Lesabe | Student account enquiries | finan@unisa.ac.za | 012 429 2441 / 4299 |
| Student Funding | |||
| Mr F Chabalala | General Student Funding enquiries | chabawf@unisa.ac.za | 012 441 5609 |
| Ms Maupi Letsoalo | General Student Funding enquiries | letsomp@unisa.ac.za | 012 441 5600 |
| Eduloan | |||
| Mrs L van Rensburg | Student loans | lizettevr@unisa.ac.za | 0124415390 |
| Ms T Mhlanga | Student loans | thamsanqam@unisa.ac.za | 0124415391 |
| Study Material | |||
| Despatch | Despatch enquiries | despatch@unisa.ac.za | |
| Mdu Zulu | Despatch Enquiries Supervisor | zulum@unisa.ac.za | 012 429 6942 |
| Thelma Mangena | Despatch Enquiries Supervisor | Mangemt@unisa.ac.za | 011 471 3688 |
| Nkadimeng Lebone | Despatch Enquiries Supervisor | Nlebone@unisa.ac.za | 011 471 2276 |
| Ms A Clarke | Despatch Enquiries Supervisor | aclarke@unisa.ac.za | 011 471 3712 |
| Joe Sukazi | Despatch Enquiries Supervisor | sukazjs@unisa.ac.za | 012 429 6561 |
All college-specific enquiries – Unisa Contact Details
| Type of enquiry | Name | Telephone | |
|---|---|---|---|
| College of Accounting Sciences | Mr J Chauke | Undergraduate: CASenquiries-undergraduate@unisa.ac.za Postgraduate: CASenquiries-postgraduate@unisa.ac.za CTA: CASenquiries-CTA@unisa.ac.za |
012 429 4211 |
| College of Agriculture & Environmental Sciences | Mrs Dianne Metzer Mrs Kelly Steyn |
caesenquiries@unisa.ac.za | 011 670 9351 011 471 2184 |
| Mrs P Ngcobo (master’s and doctoral) | ngcobpn@unisa.ac.za | 011 471 3296 | |
| College of Economic & Management Sciences | Mrs P Ngcobo | cemsenquiries@unisa.ac.za | 012 429 3925 |
| M Kgotatso | |||
| College of Education | Mr S Shabangu | edu-enquiries@unisa.ac.za | 012 429 2645 |
| College of Human Sciences | Ms ME Rubidge | CHS@unisa.ac.za artes@unisa.ac.za |
012 429 8285 |
| Ms DD Mbengwane | 012 429 2631 | ||
| Fax: 086 238 1393 |
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| College of Law | Mr M Mei | meim@unisa.ac.za | 012 429 6166 / 3253 / 6406 |
| College of Science, Engineering & Technology | Mr M Molepo | cset@unisa.ac.za or scientia@unisa.ac.za | 012 429 2614 |
| College of Graduate Studies | Prof AM Court | ucgs@unisa.ac.za | 012 429 2520 |
| Mrs SM Opperman | |||
| Mr HL Sithole |
Regional centres
| Name / Region | Type of enquiry | Telephone | |
|---|---|---|---|
| Eastern Cape | |||
| Mr MJ Nkgoang | Nkgoamj@unisa.ac.za | 043 743 9246 | |
| Gauteng | |||
| Mrs M Masalesa | masalmc@unisa.ac.za | 012 441 5720 | |
| Vaal | gautengtl@unisa.ac.za | 016 455 6300 | |
| Ekurhuleni | gautengtl@unisa.ac.za | 011 845 9337 / 40 | |
| Johannesburg | gautengtl@unisa.ac.za | 011 630 4500 / 02 / 03 | |
| KwaZulu Natal | |||
| Mr B Dlamini | querieskzn@unisa.ac.za | 031 335 1700 | |
| Limpopo | |||
| Mr Jerry Malemela | Polokwane | Malemmj@unisa.ac.za polokwane@unisa.ac.za |
015 2903430 015 2903400 |
| Mr Rikhotso | Makhado | polokwane@unisa.ac.za | 015 5163334 |
| Mr Master Baloyi | Giyani | polokwane@unisa.ac.za | 015 8122415 |
| Midlands | |||
| Mr MM Kokong | Mkokong@unisa.ac.za | 014 594 8806 | |
| Rustenburg Regional Hub | 014 594 8800 | ||
| Bloemfontein RSC | 051 411 0440 | ||
| Kimberley Office | 053 832 6391 | ||
| Kroonstad Office | 056 213 2053 | ||
| Mafikeng Office | 018 381 6617 | ||
| Potchefstroom Office | 018 294 3341 | ||
| Mpumalanga | |||
| Mr V Mkhwanazi | 013 755 2476 | ||
| Nelspruit | 013 755 2476 | ||
| Middleburg | 013 282 4115 | ||
| Western Cape | |||
| Dr KI Jacobs | jacobki@unisa.ac.za | 021 936 4132 | |
| Cape Town Campus | General enquiries | capetown@unisa.ac.za | 021 936 4114 |
| Cape Town Campus | Student Administration | capetown@unisa.ac.za | 021 936 4115 |
| Cape Town Campus | Academic Support | ctntut@unisa.ac.za | 021 936 4154 |
| Cape Town Campus | Counselling | cptcounselling@unisa.ac.za | 021 936 4130 |
| Cape Town Campus | Main Library | ctnlib@unisa.ac.za | 021 936 4125 |
| Cape Town Campus | Mobile Library | ctnmob@unisa.ac.za | 021 936 4125 |
| George | george@unisa.ac.za | 044 884 1300 | |
| Ethiopia | |||
| Prof ZGT Motsa | motsazgt@unisa.ac.za | 00 25 111 435 0080 | |
Regional centres
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Unisa campus maps & addresses
Muckleneuk Campus
Preller Street, Muckleneuk, Pretoria
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Unisa Science Campus
Corner of Christiaan de Wet Road & Pioneer Avenue, Florida, 1709
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Sunnyside Campus
Corner of Justice Mohammed and Steve Biko streets, Sunnyside
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